Refund policy | ToonTreasure

Refund policy

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it under the following conditions:

  • Return Period: Returns are accepted within 14 days of delivery.
  • Return Shipping: Customers are responsible for the cost of return shipping.
  • Restocking Fee: We do not charge any restocking fees.
  • Exclusions: Sale items and personalized products are not eligible for returns.
  • Condition of Items: Returned items must be clean, unused, and in their original condition.


Please ensure that the items are carefully packaged to avoid any damage during the return shipping process. Once we receive the returned items and verify their condition, we will process your refund or exchange promptly.

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